Refund & Return Policy
Mika J Collections
Effective Date: October 27, 2026
At Mika J Collections, we take pride in providing stylish, affordable, and quality fashion. We want every customer to feel confident and satisfied with their purchase. Please review our refund policy carefully before placing an order.
All Sales Are Final
All sales are final. We do not offer refunds, returns, or exchanges unless an item arrives torn, ripped, damaged, or defective.
We do not accept returns or issue refunds for:
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Incorrect sizes or fit preferences
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Change of mind
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Personal style preferences
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Items ordered in the wrong color or style
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Normal wear and tear
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Sale, clearance, or promotional merchandise, except when damaged or defective
We encourage customers to review product descriptions, sizing information, and order details carefully before completing their purchases.
Damaged or Defective Merchandise
If you receive an item that is torn, ripped, damaged, or defective upon arrival, please contact us within 3 days of receiving your order, whenever possible.
To request a refund for damaged merchandise, please provide:
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Your full name
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Your order number
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A description of the damage
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Clear photographs showing the damaged or defective item
Our team will review your request and provide instructions for the next steps.
Refund Approval
If your item is confirmed to have arrived damaged or defective, we will offer an appropriate resolution, which may include a replacement or refund.
Approved refunds will be issued to the original payment method within approximately 5–10 business days after approval. Processing times may vary depending on your financial institution.
Incorrect Items
If you receive an item different from what you ordered, please contact us promptly so we can correct the mistake at no additional cost to you.
Return Shipping for Damaged Items
If a return is necessary because an item arrived damaged, defective, or incorrect, Mika J Collections will provide return instructions and cover reasonable return shipping costs.
Please do not send merchandise back without contacting us first.
Contact Us
For questions or concerns regarding damaged merchandise, please contact:
Mika J Collections
Memphis, Tennessee
Email: shop@mikajcollection.com
We appreciate your understanding and thank you for supporting Mika J Collections!
Please Note: This policy does not limit any rights or remedies customers may have under applicable consumer protection laws.